Frequently Asked Questions About Mitchell Hammock Pet Hospital & Boarding
Pet owners throughout Oviedo, Winter Springs, Chuluota, and the UCF area have trusted Mitchell Hammock Pet Hospital & Boarding since 1991. As the only AAHA accredited and Cat Friendly Certified hospital in Oviedo, FL, we care for dogs, cats, birds, reptiles, and exotic pets with thorough, unrushed medicine. Below are answers to the questions our team hears most often about visits, veterinary services, boarding, and bathing.
If you don’t see your question here, call us at (407) 366-7323 and our friendly staff will be glad to help.
General Questions About Our Oviedo Animal Hospital
Do I need an appointment to see the veterinarian?
No. Mitchell Hammock Pet Hospital & Boarding is a full service walk-in facility, so no appointment is required. We do recommend calling (407) 366-7323 before you come in so our team can prepare for your pet’s arrival and reduce your wait time.
What are your business hours?
We are open Wednesday 8:00AM–5:00PM, Thursday and Friday 7:30AM–6:00PM, Saturday 9:00AM–2:00PM, and Sunday 1:00PM–5:00PM. On Monday we are open 5:00PM–6:00PM for boarder discharge only, and we are closed Tuesdays and national holiday weekends.
When should I drop off my pet for surgery, dentistry, or a bath?
Please bring bath, drop-off procedure, treatment, surgery, and dental patients at opening time so we can provide the highest quality care. Pick-up is at 5:30PM on weekdays and 12 noon on Saturdays.
What kinds of animals do you treat?
We provide full service care for dogs, cats, birds, reptiles, and exotic pets. Dr. Dudley is a member of the Association of Avian Veterinarians and has practiced in the Oviedo area for over 25 years.
What does AAHA accreditation mean for my pet?
AAHA accreditation means our hospital is evaluated against the American Animal Hospital Association’s rigorous standards for medicine, surgery, anesthesia, dentistry, and patient safety. We are the only AAHA accredited hospital in Oviedo, FL.
What makes your hospital Cat Friendly?
We are Cat Friendly Certified by the American Association of Feline Practitioners. We offer a cats-only room and waiting area, calm low-stress handling, pleasant cat scents, and warm towels. Learn more on our feline medicine and surgery page.
How long are wellness exams?
Our health exams are scheduled as 30-minute, whole-body visits. That gives Dr. Dudley time to perform an unrushed, thorough exam and answer all of your questions. Visit our health services page for details.
How can I make my first visit faster?
Fill out the history questionnaire that matches your pet’s needs on our online history forms page before you arrive. New clients can also review our new clients page.
Do you offer wellness packages?
Yes. We offer one-price wellness packages for puppies, adult dogs, senior dogs, kittens, adult cats, senior cats, and birds, plus skin/allergy and ear programs for dogs. These programs bundle exams, vaccinations, testing, and office visits for the year.
Do you offer pet ultrasound?
Yes. Veterinary ultrasound is a quick, noninvasive, radiation-free imaging tool we use for senior screening, heart and kidney screening, tumor screening, urinary conditions, emergency triage, and illness diagnosis.
Do you offer pet dental cleanings?
Yes. Every pet dental cleaning includes an anesthesia risk evaluation, anesthesia monitoring every five minutes, charting and probing of every tooth, and dental x-rays of every tooth, every time.
Do you offer a discounted senior screening?
Yes. Our Discounted Drop Off Senior Screening Package is available when senior dogs and cats are dropped off before 9:30AM on Wednesdays, Thursdays, Fridays, and Saturdays.
How much does dog boarding cost?
Dog boarding starts at $25.00 per day and includes care by a medically trained staff, access to our ½-acre fenced dog park, and a boarding report card.
Do you board cats, birds, and exotic pets?
Yes. We offer high rise cat condos and suites, and we board birds and exotics when owners bring their own housing and food.
What is required before my pet can board?
New clients must schedule a health exam with our doctor before their pet’s first stay, all pets must be current on vaccines, and a bath is required on the last day of boarding.
Do you offer bathing and grooming?
Yes. Every bath includes a nail trim, ear cleaning, and Hydrosurge massage. Medicated baths and flea and tick dips are available for a surcharge. Baths are not offered on Sundays.
Do you accept pet insurance or financing?
Many pet insurance plans reimburse you for covered veterinary care, and we accept CareCredit financing. Our pet insurance page explains what to look for in a plan.
How do I request a prescription refill?
Call our prescription refill line at (407) 483-6218.
What should I do if my pet has an emergency after hours?
For after-hours emergencies, call 407-992-7753.
Visit Your Oviedo Veterinarian
Have a question we didn’t answer? Walk in during business hours or call Mitchell Hammock Pet Hospital & Boarding at (407) 366-7323. We look forward to meeting you and your pet in Oviedo, FL.